Last Updated: September, 2026
HARSIVA™ (“HARSIVA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy applies to customers and visitors worldwide who access or use https://harsiva.com/, purchase our products, contact us, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with our website, we may collect:
Full name
Email address
Telephone/mobile number
Billing and shipping address
Country and postal/ZIP code
Order and transaction details
Customer service communications
Information voluntarily provided by you
Technical information such as IP address, browser type, device information, and website usage data where permitted by applicable law
We collect only information reasonably necessary for legitimate business purposes.
2. How We Use Personal Information
We may use your information to:
Process and fulfil orders
Arrange domestic and international shipping
Provide order confirmations and delivery updates
Process payments and refunds
Provide customer support
Process returns and replacements
Prevent fraud, abuse, and unauthorized transactions
Improve our website, products, and services
Comply with applicable legal, tax, customs, regulatory, and accounting requirements
Communicate with you regarding your orders or services
3. We Do Not Sell or Rent Your Personal Information
HARSIVA™ does not sell, rent, trade, or commercially exploit your personal information.
We do not provide customer personal information to third parties for their independent marketing or commercial purposes.
Your information is used only for legitimate purposes such as fulfilling your order, providing customer support, operating our website, maintaining security, or complying with applicable law.
4. Limited Disclosure to Service Providers
To operate an international e-commerce business, certain information may need to be shared or processed by trusted service providers, including:
Payment processors and payment gateways
Shipping and courier companies
Customs and import/export service providers
Website hosting and technology providers
Order-management and customer-support providers
Fraud-prevention and security service providers
Professional advisers, auditors, or legal authorities where required
These parties receive only the information reasonably necessary to perform their services or meet legal obligations.
We do not authorize service providers to use your personal information for their own independent marketing purposes.
5. International Data Transfers
Because HARSIVA™ may serve customers in different countries, personal information may be processed or transferred across international borders.
Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are handled using appropriate safeguards.
6. Payment Information
Payments may be processed through secure third-party payment providers.
HARSIVA™ does not store complete credit-card or debit-card numbers, CVV/security codes, online banking passwords, or similar sensitive payment credentials on its own servers.
Payment information is processed according to the privacy and security practices of the applicable payment provider.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Operate essential website functions
Remember preferences
Improve website performance
Understand website usage
Provide relevant website features
Where required by applicable law, we will request appropriate consent before using non-essential cookies.
You may also manage cookies through your browser settings.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, legal obligations, dispute resolution, fraud prevention, and enforcement of our agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
10. Your Privacy Rights
Depending on your country or applicable privacy law, you may have rights relating to your personal information, including:
Accessing the information we hold about you
Requesting correction of inaccurate information
Requesting deletion where legally permitted
Requesting restriction of certain processing
Objecting to certain processing
Withdrawing consent where processing is based on consent
Requesting information about international data transfers
Lodging a complaint with an applicable data-protection authority
Requests may be subject to verification and applicable legal limitations.
11. Children’s Privacy
Our website is not intended for children who are not legally permitted to make purchases or provide personal information independently.
We do not knowingly collect personal information from children for independent commercial purposes.
12. Legal and Regulatory Disclosure
We may disclose personal information when reasonably necessary to comply with applicable laws, court orders, regulatory requirements, customs requirements, law-enforcement requests, or to protect our legal rights and the safety of our customers and services.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or applicable laws.
The updated version will be published on this page with a revised Last Updated date.
14. Contact Us
For privacy questions or requests, please contact:
HARSIVA™
Website: https://harsiva.com/
Email: info@harsiva.com
Support Email: support@harsiva.com